Our client is increasing the structures. You are hiring a CRM Consultant

Principais responsabilidades

• Manage and monitor the evolution of a CRM system;
• Interact with integration analysts / architects to understand software requirements and assess their impact on processes that support the application;
• Manage application evolution needs and define solutions for new functionalities and integrations;
• Prepare and test new versions of the CRM system;
• Provide assistance for the escalation of incidents related to the use of the application as well as its local resolution;
• Ensure effective communication with all levels of technical and departmental resources;
• Interact with multiple priorities in an extremely dynamic environment, initiating necessary tasks and ensuring complete follow-up;

Perfil desejado

• Degree in Computer Engineering, Management, Informatics Management, Systems Engineering, Mathematics or Applied Mathematics;
• More than 2 years of relevant work using CRM projects;
• Functional and technical design of CRM solutions;
• Proven experience in implementation and integration projects;
• Knowledge in Microsoft Dynamics CRM will be valued;
• Knowledge in GDPR is valued;
• Good analytical, organizational and planning skills;
• Excellent communication and customer orientation skills;
• High sense of responsibility and rigor in the execution of tasks;
• Pro-activity and team spirit;
• Fluency in English.

Benefícios adicionais

Career development with the support and coaching of experienced seniors members.